Frequently Asked Questions (FAQ)

  1. (PDR) Paintless Dent Repair
  2. Auto Body vs Paintless Repair
  3. Does your shop report to Carfax?
  4. Common Insurance Phrases
  5. What are “DRP” (Direct Repair Program) shops?
  6. OEM Procedures
  7. How Insurers Are To Adjust Shop Estimates
  8. Shops should never use the insurance estimate for repairs! Insurers are not repairs professionals so they have no liabilities relative to their recommendations.
  9. Top 10 California Laws that Auto Body Shops Need to Know
  10. Never Release A Totaled Vehicle to the Insurance Company Before Reaching a Settlement.
  11. Aperture Refinish / Uniside Refinish
  12. Facts You Should Know about Insurance Claims
  13. Some Reasons For The Consent Decree Law
  14. Never Trust Someone That Owes You Money
  15. Helpful Links

We advise all customers to seek legal counsel when dealing with automotive claims due to insurance practices. The Dent Devils Inc and its staff do not give legal advice, but suggestions based on our own experience, research and talking to the California Department of Insurance and California Bureau of Automotive Repair.