Frequently Asked Questions (FAQ) About Parts

What is Original Equipment Manufacturer (OEM) Parts?

These are parts that are designed and typically made by your car’s manufacturer. These are the exact parts, so they have been crashed tested by the manufacturer so they handle the same way in an accident and have the same fit and performance as the ones they sold the automobile!

What are LKQ, Aftermarket, Economy, or Counterfeit parts?

Extensive evidence shows that these “counterfeit parts” are substantially inferior in fit, finish, corrosion resistance, and crash integrity. It would not be an exaggeration to say the future safety of your vehicle’s occupants could be compromised if economy parts are used to repair your current damage. We strongly recommend against the use of non-OEM parts. Economy parts are usually incorporated into the DRP shop agreements we referenced above. We have never read or heard of any car manufacturer recommending anything other than new OEM parts to repair their cars, as they are not engineered to the same high standards.

The CAPA airbag timing differs from OEM, which can be a safety issue.

https://youtu.be/I5qBxfCyhT4
Independent Crash Test Comparison – Genuine Vs. Non Genuine Parts – Volkswagen Golf

Honda’s “Use Your Melon” Counterfeit Parts

What are Used or Salvaged parts?

Salvaged parts are parts that come from wrecked or flood-damaged cars.

Reconditioned bumpers are bumpers that shops have thrown away because there may be a safety issue, it can’t be repaired properly, or it is not cost-effective to repair correctly by a trained professional. Recon places offer an exchange warranty only, If it is painted and does not fit or fails for any reason, they will only return the cost of the part or exchange the part for another one.

These are parts that were likely taken from a car that was in an accident that was not worth repairing. Or they could have been taken off of a car that was in one of the floods along the Gulf Coast. Ever seen how badly cars rust along the coast? We are all about our environment, but we have never read or heard of any car manufacturer recommending anything other than new OEM parts in repairing their cars, as there is no way of knowing the quality and safety of these parts. Are they twisted from the other accident? Are they even OEM parts? Are there future rust issues because it was in a flood? How was the part handled in the junkyard? What’s the warranty? Most do not have a warranty worth the paper it was printed on…. The list goes on…..

What are one-time-use parts?

Reconditioned bumpers

The manufacturer says these parts must be replaced if taken off, as it could be a safety or cosmetic issue. It could be the mounts that the clips go into the crack or bend. If this was an airbag cover, it could mean the cover hits you in the face or does not deploy in the direction it was designed to be projected. It could be for a piece of glass that the tabs are cut off that, could compromise the safety as glass is the structure of your car, or it could be for alignment issues. It could be the parts have double side tape that is almost impossible to replace properly, so they will eventually fall off or start to lift off or do not fit as snugly or all the before.

LKQ Keystone Automotive on Aftermarket and Reconditioned Parts “Warranty”