Facts You Should Know About Insurance Claims

The insurance company does not owe the body shop of your choice anything for the repairs; they owe you. So, if you do not stand up for yourself, the body shop and its employees have three options. Work for free, hack up your car or charge you for what the insurance company is trying to rip you off for. If the shop does not charge you for the repairs, the insurance company has not breached its contract with you.

No law requires you to get more than one estimate.

You are not obligated to use any shop to obtain repairs.

You choose the shop and authorize the repairs.

You do not have to accept the Insurance Company’s appraisal of damage. Check the “Appraisal Clause” in your policy on how to resolve any differences.

There can be a big difference in estimates, as any shop can give you a lower price by cutting corners, leaving things off the original evaluation, or simply missing more profound problems. Our workers are craftsmen and will restore your car at a fair price without cutting corners or hidden expenses.

We advise all customers to seek legal counsel for automotive claims due to insurance practices. The Dent Devils Inc. and its staff do not give legal advice but suggestions based on our experience, research, and talking to the California Department of Insurance and California Bureau of Automotive Repair